How do you protect against my account getting hacked?

We've got stuff in place to prevent account cracking, selling, trading, spoofing etc. Any change in IP, HWID, or other suspicious activity o...

What prevents someone from getting a new PlaySafe ID?

When you verify yourself, Onfido (an Entrust company) checks if you’re real and if they’ve seen you before. They only notify us to create yo...

About our selfie re-auth process

One of our core commitments is making sure every PlaySafe ID belongs to the person who created it, and is still using it. To help protect ac...

Could people just use AI to create accounts?

No.The KYC check is forced on a mobile device through the Onfido SDK. This process means that the SDK can run lots of checks from what is be...

Could people just buy PlaySafe ID accounts online?

We've got stuff in place to prevent account cracking, selling, trading, spoofing etc. Any change in IP, HWID, or other suspicious activity o...