How do you protect against my account getting hacked?

We've got stuff in place to prevent account cracking, selling, trading, spoofing etc. Any change in IP, HWID, or other suspicious activity o...

How does the “re-auth” work?

We get an applicant ID from Onfido, an Entrust company. We can parse that back and say: "Do a selfie check against this previous verificatio...

What prevents someone from getting a new PlaySafe ID?

When you verify yourself, Onfido (an Entrust company) checks if you’re real and if they’ve seen you before. They only notify us to create yo...

Could people just buy PlaySafe ID accounts online?

We've got stuff in place to prevent account cracking, selling, trading, spoofing etc. Any change in IP, HWID, or other suspicious activity o...

Could people just use AI to create accounts?

No.The KYC check is forced on a mobile device through the Onfido SDK. This process means that the SDK can run lots of checks from what is be...