What can get a PlaySafe ID banned?

We have two very simple rules:Don’t use software or hardware to gain an unfair advantage over other players (cheat, hack, bot, script, etc)....

How long can bans be?

Cheating: It depends, based on the strength of the info we receive. Bans range from weeks to years. It is worth mentioning that penalties sc...

What about false bans?

For a penalty to be put in place against a PlaySafe ID, a number of steps have to be passed before any action is taken.Firstly, a game devel...

Why not just a straight perma ban?

We initially planned to launch PlaySafe ID like this, however we realised it creates more issues than it solves. As a result, we’ve gone wit...

Does getting banned from PlaySafe ID ban me from all games?

No. It only bans you from rejoining PlaySafe Protected matchmaking in those games. You would still be able to play on a new game account, yo...

Does getting banned affect offline games?

This has zero effect on offline games. We only operate in multiplayer games.If you were caught cheating and suffered a ban on your PlaySafe ...

Does PlaySafe ID care about people using Cronus / Modded controllers, devices, etc?

Yes. This is hardware that gives players an unfair advantage over other players.Any software or hardware used to gain an unfair advantage wh...

How to appeal a ban?

If you believe you have been falsely banned and would like to appeal, please follow these steps:- Contact the game developer that banned you...